To illustrate, here are several common types of failures and the words lusers use to report them:

(This one is getting rarer as Sun has stopped shipping optical mice. I still have one, and dammit I'm keeping it.)

Actually, this last one can be misleading. Among their other faults, lusers have tunnel vision which blinds them to all other problems except their own. This means that the world could be coming to and end around them and yet all they're worried about is that they can't get to their favorite web server. The primary DNS server could have thrown a disk, the main router or switch could have exploded, a root luser might have accidentally typed /bin/rm -fr /, the building could be on fire, aliens might have landed, and the staff could be in the midst of a mad panic trying to undo all the horror, yet the only indication the luser has that there's anything wrong is that his stupid web browser doesn't work.